Shipping policy

Free worldwide shipping

THJORE offers free shipping to destinations worldwide, except some islands. If you are ordering to an island destination, email footballthjore@gmail.com before ordering to check whether we can deliver to your address.

How long will my order take?

Orders are usually processed and delivered within 2–3 weeks in total. This includes order processing and transport to your destination.

We usually need 2–5 business days to process your order and hand it over to the carrier's distribution centre. Processing can take longer for some items, especially during major holidays, when it may take up to 10 days, or when your order includes popular items with limited stock.

Dispatch and shipping confirmation

We dispatch orders on business days only. We do not dispatch on Saturdays, Sundays or holidays. Once your order has been dispatched, you will receive a shipping confirmation email.

Taxes and import duties

THJORE covers taxes and import duties for your order. You do not pay additional taxes or import duties.

Your delivery address and order changes

We ship only to the address provided at checkout. Check your street address, postcode, country and contact details before placing your order. Once our shipping department starts processing your order, we cannot make any changes, including address changes.

Ordering for a specific date

If you need a shirt for a match, birthday or other event, contact us before ordering to ask about your chosen product and destination. Include the product link, size, any personalisation and your country or postcode.

Questions about delivery

Email footballthjore@gmail.com for delivery questions. For an existing order, include your order number and any tracking number provided.

Non-personalised products are eligible for free returns and exchanges within 30 days of receiving your order. Personalised products cannot be returned or exchanged. See our Return policy. For more shopping questions, visit the THJORE Shopping FAQ or Contact THJORE.